SERVICE

HOME > SERVICE >> FAQ

  • Account

    Register for a free account on AWCWire.com to enjoy benefits such as fast checkout, the ability to view past website orders and RFQs, the chance to play in our annual NFL football and March Madness pools, and more! After you’ve registered, please use

    Read More
    2018-12-22 | FAQ
  • Quality Certifications

    RoHS refers to the Restriction of Hazardous Substances. The European Union (EU) instituted RoHS Directive 2002/95/EC, which banned six substances (Lead, Cadmium, Mercury, Hexacalent Chromium, Polybrominated Biphenysis, and Polybrominated Diphenyl Eth

    Read More
    2018-12-22 | FAQ
  • Payments

    ACH Payments: ACH instructions can be requested through our accounting department by emailing: ach@awcwire.com Credit Card Payments: AWC accepts Visa, MasterCard, and American Express. AWC investigates all cases of potential fraud and may take additi

    Read More
    2018-12-22 | FAQ
  • Products

    First visit our technical information page, if you still cannot find the information you are looking for. Please email Customer Service and include the part number and the specific technical information you are seeking. Please also include your compa

    Read More
    2018-12-22 | FAQ
  • Orders

    Allied Wire and Cable will provide an Order Acknowledgement as confirmation your order has been accepted. All quotes are price in effect at time of order placement. Pricing is subject to change due to increase in cost of metals and raw materials at t

    Read More
    2018-12-22 | FAQ
  • Quotes

    You have the option to submit a RFQ on every item on our website. We encourage high volume users of wire and cable to submit a RFQ, as our products may be available at a discount to you. Once you submit your RFQ, it will be forwarded to your dedicate

    Read More
    2018-12-22 | FAQ

TOP